Program Director-Community Living Support Services
Full Time
Community Living Support Services
3401 Carl Sandburg Ct, Raleigh, NC, USA
The Program Director for Community Living Support Services oversees all aspects of a program that provides community-based support for individuals with intellectual and developmental disabilities (IDD) or other disabilities. They are responsible for the program's quality, safety, and efficacy, ensuring it aligns with regulatory requirements and supports the needs of participants.
KEY RESPONSIBILITIES
• Program Oversight: Manage all aspects of the program, including day-to-day operations, financial planning, and reporting.
• Staff Supervision: Supervise and train staff, ensuring they are competent and well-supported.
• Participant Support: Advocate for participants' needs, ensure they have access to appropriate services, and assist in developing individualized plans.
• Quality Assurance: Implement and maintain quality assurance systems to monitor program effectiveness and make improvements.
• Compliance: Ensure the program complies with all applicable regulations and standards.
• Community Integration: Facilitate the integration of participants into the community through social activities, employment opportunities, and other community-based programs.
• Collaboration: Work with other professionals, agencies, and community organizations to support participants and the program.
QUALIFICATIONS
• Bachelor’s degree in human services, Social Work, Psychology, or related field preferred.
• Minimum 3 years of experience in program management or supervisory role in an I/DD, behavioral health, or similar care setting.
• Proven experience managing large teams (40+ employees).
• Exceptional communication, organization, and leadership skills.
• Ability to prioritize in a fast-paced environment with changing needs.
• Working knowledge of Medicaid Waiver services, licensing standards, and person-centered practices.
• Valid driver’s license, reliable transportation, and willingness to drive company vehicles when needed.
COMPENSATION & BENEFITS
• Competitive salary based on experience
• PTO and paid holidays
• Health benefits package
• Opportunities for professional development and growth within a mission-driven organization
WORK ENVIRONMENT
Creativity is encouraged in a fast-paced, high-tech, customer-focused, and innovative clinical environment, constantly evaluating and improving processes. Some evening and/or on-call weekend work is necessary.
Work Hours: Varies based on client needs
Individual Supervision Provided By: Clinical Director
Reports To: Clinical Director
Southeastern Healthcare of North Carolina, Inc. is a social health company focused on community health, senior adult services, and behavioral health services. All of our programs and services are carefully crafted to enhance the quality of life and improve the general well-being of our participants. We work diligently to empower underserved populations by offering Home Health Services, Psychosocial Rehabilitation, Adult Day Health Services, Community Health Services, and other therapeutic services.
Our well-trained, multidisciplinary team of professionals has helped provide countless families with a sense of peace and security through the care and support offered in each of our programs. We collaborate directly with doctors, family members, and community partners to ensure continuity in care and service delivery. All of our programs are thoughtfully designed to enhance the quality of life and improve the overall well-being of our participants. We work hard to assist our participants and their families in overcoming the isolation, loneliness, and loss of self-esteem that often accompany debilitating physical and/or mental decline and other mental illnesses.
Situated in Southeast Raleigh, our mission is to deliver quality, comprehensive social health care that enhances the quality of life for elderly and disabled adults. Southeastern’s vision is to offer quality services and develop best practices that can be replicated by other service providers.